NANJING CHEER AMUSEMENT EQUIPMENT CO.,LTD,

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FAQ

How long have you been in business?

 

With over 20 years of experience in the indoor playground and Entertainment industries, CHEER AMUSEMENT has been providing top notch indoor playground and Entertainment services all over the world since 1996.

 

Do you deliver & setup?

 

CHEER AMUSEMENT will provide polite and experienced drivers who will deliver the equipment to your location. They will arrive prior to the start of your event to ensure equipment is clean and in good working condition.

 

Can your items be setup on the pavement or a hard surface?

 

If you do not have a grassy area available we can definitely setup on pavement, black tops, asphalt or any other hard surface. You will need to specify when you place your order that you will not be setting up on grass so we can add Underliners & Weight Bags to your contract to ensure proper anchor of equipment at time of setup.

 

Do I have to pay a deposit to reserve your equipment?

 

We require a 25-50% deposit to hold your date and the items you are requesting. This is due prior to date of event along with a signature on a contract. This deposit is non-refundable but can be applied to a future event if cancelled within appropriate time frame (see cancellation policy). We will accept a credit card (Visa or MasterCard), check or money order as form of payment.

 

Can you setup equipment in the rain?

 

Equipment & rides can not be setup and/or operated in a steady rain or high winds. CHEER AMUSEMENT site supervisor reserves the right to shut down operation if those conditions occur during the event. We will make every effort to wait out bad weather, but the safety of your patrons is our number one priority.

 

Do you have a cancellation policy?

 

Yes we do. You must call no later than 3 to 4 hours prior to the start time on your contract to cancel for any reason. Your deposit is non-refundable, but if cancelled within required time, your deposit can be applied to another event within the same calendar year. Exceptions can be made for events later in the year.